What is The Value of Diversity and Inclusion In The Workplace? (2023)

Diversity and inclusion has been a hot HR topic for decades, but the social unrest of 2020 has shined an even brighter spotlight on the need for companies to cultivate a culture that is reflective of our greater American society.

While diversity and inclusion have become something of a social justice rallying cry, they are no buzzwords. The fact is that a diverse and inclusive workplace yields better organizational outcomes. Moving towards and maintaining a diverse workplace and inclusive culture is something every organization should strive for because it is simply the right thing to do, and when it is prioritized from the top-down, can significantly boost the bottom line.

“What is the meaning of diversity and inclusion?”

Diversity and inclusion cannot be achieved without first coming to an internal consensus on the definition of those terms. For this purpose, we will define diversity and inclusion as follows:

Diversity: Understanding, accepting and valuing the differences between people, both seen and unseen. This includes race, ethnicity, gender, gender identity, disability, sexual orientation, personality, age, skill sets, experiences and backgrounds.

(Video) Diversity and Inclusion in the Workplace

Inclusion: Cultivating a collaborative, supportive environment where individuals feel respected and valued for their contributions. Inclusive workplaces allow staff members from the entry-level to the C-Suite to feel inspired to do their best work and understand how that work impacts organizational goals.

Lucas Group’s Carl White puts it simply. “Diversity is inviting people to the dance. Inclusion is asking them to dance,” he says. When they work together, diversity and inclusion positively impact an organization’s mission, vision, recruitment strategy and business strategy.

Diversity Recruiting That Facilitates Goals

It is important to note that companies attempting to improve D&I simply to check a box or land a government contract are typically unsuccessful in their efforts. As with any cultural shift in an organization, the motivation must be genuine rather than forced. Employees, candidates and customers are savvy enough to know when a business is paying lip service to diversity and inclusion, and if they feel they are being fed a line, they will look elsewhere.

Therefore, once a company has defined these terms, it’s important to understand how diversity and inclusion fit into the company culture and long-term strategic goals. Ask questions like: What do you want to achieve by attracting a more diverse candidate pool? How will you become a more inclusive workplace?

These are not always easy questions to answer, and the conversations can be challenging. However, working through those difficult conversations will yield positive results.

(Video) The Value of Diversity and Inclusion in the Workplace - Course Trailer - TalentLibrary™

The Ways Diversity Recruiting Strategies Improve Outcomes

The reason why companies trying to check a box do not succeed with diversity and inclusion recruitment is simple: checking that box is not the same thing as leadership buy-in. This is something that Lucas Group’s Carl White works closely with his clients to understand.

“When you have C-level buy-in, it really makes the difference,” he says. “When the CEO or an SVP says, ‘this is the way we are going to go, this is the right thing for our company,’ it gives confidence to recruiters, to directors and managers, and to candidates.” White adds that senior-level buy-in, “helps directors and managers to also buy in. When they feel like it’s a directive, they don’t – it becomes a corporate task,” rather than part of a cultural evolution.

White also points out that diversity recruiting isn’t just about checking boxes for races and ethnicities. Diversity is really about eliminating homogenous teams where groupthink can creep in and negatively impact decision-making.

Diverse teams are, of course, made up of people who do not look alike, but they also come from a variety of age groups, backgrounds, perspectives, work experiences, life experiences and educational experiences. “Think of it this way,” he says, “In a room full of Ivy League graduates, it sure doesn’t hurt to have some state school folks in there, as well.”

But how does all of this translate into bottom-line results? Companies that commit to diversity and inclusion recruitfor the right reasons boast significantly better outcomes than their competitors.

(Video) Davos panel discusses diversity, equity and inclusion in the workplace

  • Businesses with a diverse workforce are 35 percent more likely to have financial returns above industry medians.
  • Companies in the top quartile for gender diversity are 15 percent more likely to have financial returns above their respective national industry medians.
  • For every 10 percent increase in racial and ethnic diversity on the senior-executive team, earnings before interest and taxes (EBIT) rise 0.8 percent.
  • Ethnically diverse leadership teams are 36 percent more likely to be profitable.
  • Companies with diverse management teams report innovation revenue 19 percentage points higher than their less diverse counterparts.
  • Companies in the top quartile for both gender and ethnic diversity are 12 percent more likely to outperform all other companies.

When teams bring different perspectives to the table, it opens the door for innovation. “The world is so complex, the more people you can bring in from different perspectives, the better you can attack business problems,” White says. “Those folks bring a different attitude, background, sets of data to the problems, making those problems easier to solve. The better you can solve problems in business, the more profitable you are.”

Why Diversity Matters For Recruiting

Diversity and inclusion are also a competitive advantage when it comes to attracting talent. Given the massive shift in attitudes over the last year, talent are demanding that companies reflect the greater population at all levels.

  • 67 percent of job seekers said a diverse workforce is important when considering job offers.
  • 57 percent of employees think their companies should be more diverse.

Companies that are prioritizing young talent should also note that Generation Z will likely force change. They, more than any other generation prior, value diversity and will not hesitate to vocalize those values. If these young candidates don’t see people of diverse backgrounds at all levels of the company, they will lose interest in the role. They may even take to social media or review sites to express their concern.

This presents a challenge in a company’s quest to achieve its diversity and inclusion recruiting goals. It’s hard to attract diverse talent if your company isn’t already diverse and inclusive. You can start working towards your goals by developing a process that includes:

  • Creating a diversity and inclusion recruiting strategy at the C-Level
  • Incorporating diversity strategies into recruitment, performance management, training and leadership.
  • Creating a scorecard to measure progress for recruiting, promotion rates, compensation and turnover.
  • Holding leaders, directors and managers equally and consistently accountable for results.

Developing and implementing a diversity recruiting strategy that yields results can take years. If you want fast access to a more diverse candidate pool while you work to improve your internal processes and culture, partner with Lucas Group, a top diversity recruitment agency.

(Video) Diversity & Inclusion: The Value of Diverse Perspectives | #culturedrop | Galen Emanuele

Diversity and Inclusion Can Improve Retention

The strongest diversity and inclusion strategy won’t matter if your company struggles with turnover, especially among high-performers, managers, directors or leaders. Diverse and inclusive workplaces tend to have healthier corporate cultures because everyone, at every level, feels valued and respected.

When people feel well-aligned with the organizational culture, they are far less likely to search out greener pastures in the market. They are more engaged in their work, and they are happier overall. In fact, employees can actually perform better in diverse environments. Research shows that in diverse workplaces, employees are more likely to achieve their full potential and to tap into “hidden” qualities that their managers – and they themselves – didn’t even know they possessed.

Are You Ready to Improve Diversity Recruiting?

Achieving diversity recruitment goals and facilitating an inclusive workplace can be a long process. If you’ve committed your organization to diversity and inclusion, Lucas Group can help you develop recruitment strategies that will yield more diverse applicants and help you find the right people for critical professional and leadership roles. Contact Lucas Group today to learn more about overcoming your diversity and inclusion recruitment challenges.



(Video) What Diversity & Inclusion is REALLY About | Simon Sinek





What are the values of diversity and inclusion? ›

The true value of Diversity and Inclusion initiatives comes from greater employee engagement and a better chance for financial success. Diversity includes the interrelated dimensions of a person in terms of age, race, ethnicity, religion, ability, nationality, citizenship, socioeconomic status, and gender.

Why an inclusive and diverse workplace is important? ›

Leaders need to live it – build diverse workplaces, create equal opportunities, and inclusive work cultures. Companies with more inclusive business cultures and policies see a 59% increase in innovation and are 62.6% more likely to see increased profitability and productivity.”

What are 3 benefits of diversity in the workplace? ›

Understanding the advantages of diversity in the workplace can result in greater productivity, profitability and team morale. It can also lead to a reduced rate of employee turnover for your business.

What is the value of inclusion in the workplace? ›

Inclusion is the culture in which the mix of people can come to work, feel comfortable and confident to be themselves, and work in a way that suits them and delivers your business or service needs. Inclusion will ensure that everyone feels valued and importantly, adds value.

What is the key value of diversity? ›

Diversity is about empowering people by respecting and appreciating what makes them different, in terms of age, gender, religion, sexual orientation, disability, education, religion, and how we think.

What is the core value of diversity? ›

To embed diversity as a core value, organizations should respect and appreciate differences in age, gender, ethnicity, education, physical abilities, race, and religion among individuals. Employees should be empowered as individuals and trusted to make the decisions that are in the best interest of the company.

What are 5 benefits of an inclusive workplace? ›

Five benefits a diverse and inclusive workplace has for employees:
  • Greater sense of safety and belonging.
  • Stronger resilience and ability to adapt to change.
  • More open to discuss and manage mental health issues.
  • Improved conflict resolution and problem-solving skills.
  • Increased empathy and understanding of customer needs.
Feb 2, 2021

What is benefit of diversity and inclusion? ›

Benefits of diversity and inclusion at work. A diverse and inclusive environment establishes a sense of belonging among employees. When employees feel more connected at work, they tend to work harder and smarter, producing higher quality work.

Why is diversity and inclusion important now? ›

D&I allows organizations to be more inclusive of different ideas, cultures and lifestyles, leading to improved company culture. It also puts companies in the position to hire the best employees from a diverse and often untapped candidate pool while increasing customer satisfaction with their services.

What are 10 benefits to diversity in the workplace? ›

Here are 10 benefits of diversity in the workplace:
  • Boost Innovation and Creativity. ...
  • Enhance Company's reputation. ...
  • A Better Understanding of Costumer's Needs. ...
  • Less Employee Churn. ...
  • More Revenue. ...
  • Wider Talent Pool. ...
  • Better Decisions and Adaptability. ...
  • Reduced Negative Emotions and Prejudices.
Aug 16, 2022

What are the 5 reasons why workforce diversity is good for your workplace? ›

What are the benefits of diversity in the workplace?
  • Diversity leads to greater innovation. ...
  • Diversity makes it easier to recruit top talent. ...
  • Customers respond to diversity. ...
  • Diversity can improve a brand's image. ...
  • Diversity and inclusion boost employee engagement.
Nov 9, 2022

Why is inclusion an important value? ›

When people feel included they are better able to contribute to the group and their society without fear of being ostracised. By bringing their ideas forward, they are offering a particular perspective, which stems from a completely different background.

What is the value of a diverse workplace? ›

Benefits of workplace diversity

Increased productivity: A diverse workplace allows for more ideas and processes. This diversity of talent means a broader range of skills among employees, as well as a diversity of experiences and perspectives which increases the potential for increased productivity.

What are four benefits of inclusion? ›

Some of the benefits of inclusion for children with (or without) disabilities are friendship skills, peer models, problem solving skills, positive self-image, and respect for others. This can trickle down to their families as well, teaching parents and families to be more accepting of differences.

Why is diversity important 3 reasons? ›

Diversity brings in new ideas and experiences, and people can learn from each other. Bringing in different ideas and perspectives leads to better problem-solving. Working in diverse teams opens dialogue and promotes creativity. The value of diversity is true for our culture, too.

What is diversity is greatest value to an organization? ›

The more a organization is open to perspectives from people of different backgrounds, the more creative and resilient it becomes. Diversity not only improves performance but also creates positive friction that enhances deliberation and upends conformity.

How do you show the value of diversity? ›

Ways to support diversity, equity, and inclusion in the workplace
  1. Be aware of unconscious bias. ...
  2. Communicate the importance of managing bias. ...
  3. Promote pay equity. ...
  4. Develop a strategic training program. ...
  5. Acknowledge holidays of all cultures. ...
  6. Make it easy for your people to participate in employee resource groups. ...
  7. Mix up your teams.
Jun 21, 2022

What are key values of inclusive culture? ›

Through our research, we have identified five inclusive leadership mindsets that shape behaviors: self-awareness, curiosity, courage, vulnerability, and empathy. These mindsets are critical for leaders' ability to create an environment where all employees feel respected, valued, and able to contribute their best work.

What is the value of diversity in team? ›

A diverse team can come up with new and innovative ideas that would not be possible if everyone was the same. This is because different perspectives often result in better decisions. Additionally, diversity helps people feel comfortable voicing their opinions. This in turn leads to a more productive team environment.

What is the impact of diversity in the workplace? ›

A diverse workplace adds new ideas and inputs. This diversity of talent means a broader range of skills among employees and a variety of experiences and perspectives, which increases the potential for increased productivity. As various cultures and backgrounds work together, the opportunity for creativity increases.

How does diversity and inclusion benefit employees? ›

Diversity and inclusion in the workplace creates a sense of community where employees can perform to their full potential no matter their background, identity, or circumstances. It enables employees to feel supported and valued as individuals, instilling greater trust between them and your business leaders.

What are positive effects of diversity? ›

Diversity enhances creativity. It encourages the search for novel information and perspectives, leading to better decision making and problem solving. Diversity can improve the bottom line of companies and lead to unfettered discoveries and breakthrough innovations.

What are five examples of diversity at work? ›

Types of diversity in the workplace
  • Race. Race is, as defined by the NIH, a “social construct used to group people” based on their “physical appearance, social factors and cultural backgrounds.” ...
  • Ethnicity. ...
  • Gender. ...
  • Physical/Mental Abilities. ...
  • Age. ...
  • Sexual Orientation.
Sep 26, 2022

What is the impact of inclusion in the workplace? ›

Inclusion in the workplace creates a sense of belonging among co-workers that can translate to greater productivity, more innovation, and better decision-making. Team performance improves when employees feel more connected.

What does valuing diversity mean to you? ›

Valuing diversity is what institutions and members of a community do to acknowledge the benefits of their differences and similarities. They intentionally work to build sustainable relationships among people and institutions with diverse membership.

Which is the best example of diversity at the workplace? ›

An organization that hires employees from different cultural backgrounds is the best example of diversity in the workplace.

What are the 3 pillars of inclusion? ›

The three pillars of inclusion
  • Defining inclusivity.
  • Pillar one: Teaching and learning.
  • Pillar two: Wider support and culture.
  • Pillar three: Key workers.
  • Final thoughts.
  • SecEd Autumn Edition 2022.
  • Further information & resources.
Nov 1, 2022

What are the 7 pillars of inclusion? ›

What are the 7 Pillars of Inclusion?
  • ACCESS. Access explores the importance of a welcoming environment and the habits that create it. ...
  • ATTITUDE. Attitude looks at how willing people are to embrace inclusion and diversity and to take meaningful action. ...
  • CHOICE. ...
  • POLICY. ...
Oct 5, 2018

What are the 3 principles of inclusion? ›

Three Principles for Inclusive Learning Design
  • Principle 1. Understand Your Learners and Organizational Culture.
  • Principle 2. Design Authentically.
  • Principle 3. Leverage Technology.
  • Advancing Toward D&I.
Dec 29, 2020

What are the values of inclusion? ›

  • The values of inclusion.
  • Everyone is born in. We are all born as equal citizens and part of a community, we are only later excluded.
  • All means all. ...
  • Everyone needs to be in. ...
  • Everyone needs to be with. ...
  • Everyone is ready. ...
  • Everyone needs support - and some need more support than others. ...
  • Everyone can communicate.

What are the 15 inclusive values? ›

The result of the analysis presented in Table 1 with respect to Research Question 1 revealed that business studies teachers required inclusive values such as patience, tolerance, fairness, friendliness, empathy, kindness, respect, sympathy, compassion, acceptance, passion, confidence, trust, encouragement, affection ...

What are inclusive values examples? ›

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Why do we value diversity and inclusion? ›

Diversity and inclusion (D&I) is more than policies, programs, or headcounts. Equitable employers outpace their competitors by respecting the unique needs, perspectives and potential of all their team members. As a result, diverse and inclusive workplaces earn deeper trust and more commitment from their employees.

How do you show I value diversity and inclusion? ›

Ways to support diversity, equity, and inclusion in the workplace
  1. Be aware of unconscious bias. ...
  2. Communicate the importance of managing bias. ...
  3. Promote pay equity. ...
  4. Develop a strategic training program. ...
  5. Acknowledge holidays of all cultures. ...
  6. Make it easy for your people to participate in employee resource groups. ...
  7. Mix up your teams.
Jun 21, 2022

How do I show I value diversity? ›

How to respect diversity in a school or work environment
  1. Accept people's differences but find common ground. ...
  2. Learn something new from people that are different to you, don't shut it down. ...
  3. Make sure you give everyone a chance to have an opinion. ...
  4. Avoid using stereotypes and recognise and address your own bias.

What top 3 actions would create a more inclusive culture at work? ›

How do you create an inclusive culture in the workplace?
  • Use inclusive language. ...
  • Create safe spaces for your employees. ...
  • Be open to employees' feedback. ...
  • Expand the company holiday calendar (include holidays that represent different religious beliefs) ...
  • Provide diversity training for everyone.
Sep 19, 2022

What are the three goals of inclusion? ›

The defining features of inclusion that are used to identify high-quality early childhood programs and services are Access, Participation, and Support.

What is inclusion as a core value? ›

Inclusion is about people gaining “social acceptance”, having positive interactions with one's peers and being valued for who they are. As such, it must be “internally motivated” and stem from embracing the belief that all people have value and the right to belong.

What are six inclusive behaviors? ›

These traits are commitment, courage, cognizance of bias, curiosity, cultural intelligence, and collaboration.

What could we do to improve diversity and inclusion in your workplace? ›

9 Proven Strategies to Improve Diversity, Equity & Inclusion at Your Workplace
  1. Identify DEIB as a strategic priority. ...
  2. Conduct pay equity reviews. ...
  3. Recruit and promote from a diverse POV. ...
  4. Create a robust mentorship program. ...
  5. Consistently train and engage employees on DEIB. ...
  6. Make sure benefits and programs are inclusive.
Jun 22, 2021

What does it mean to value diversity? ›

Valuing diversity is what institutions and members of a community do to acknowledge the benefits of their differences and similarities. They intentionally work to build sustainable relationships among people and institutions with diverse membership.

What are three characteristics of an inclusive workplace? ›

  • Ten Characteristics of an Inclusive Organization.
  • It operates under transparent policies and procedures.
  • It is consistent in its interactions with everyone.
  • It creates and maintains a learning culture.
  • It recognizes that it is part of the community that it serves.


1. Modern strategies to promote Diversity, Equity and Inclusion in today's workplace
(The Social Impact Show)
2. Why Diversity and Inclusion in the Workplace is Damaging
3. The Importance of Diversity In The Workplace
4. The Importance of Diversity Equity & Inclusion in the Workplace | Benefits of Diversity
5. the value of workplace diversity and inclusion strategies
(Randstad Sourceright Global)
6. The Importance of Diversity and Inclusion in Today’s Workplace
(The Balancing Act)


Top Articles
Latest Posts
Article information

Author: Otha Schamberger

Last Updated: 10/25/2023

Views: 5577

Rating: 4.4 / 5 (55 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Otha Schamberger

Birthday: 1999-08-15

Address: Suite 490 606 Hammes Ferry, Carterhaven, IL 62290

Phone: +8557035444877

Job: Forward IT Agent

Hobby: Fishing, Flying, Jewelry making, Digital arts, Sand art, Parkour, tabletop games

Introduction: My name is Otha Schamberger, I am a vast, good, healthy, cheerful, energetic, gorgeous, magnificent person who loves writing and wants to share my knowledge and understanding with you.